Behind the scenes

I am a Senior Product Designer with a passion for crafting seamless, user-centered digital experiences that drive engagement and innovation. With expertise in mobile applications and in-vehicle UX, I thrive at the intersection of strategy, design, and technology.

Currently at Verizon, I lead the design of Family Talk, a new premium subscription feature launching in 2025, and spearheaded the personal profiles open ecosystem for a family mobile app, Verizon Family. My work focuses on enhancing user experiences, collaborating cross-functionally, and evolving design systems to ensure consistency and scalability.

Previously at Ford Motor Company, I played a key role in next-generation in-vehicle and mobile ecosystem designs, improving onboarding experiences, refining UX through validation testing, and fostering alignment between design and engineering teams.

I am passionate about solving complex problems through human-centered design, mentoring fellow designers, and driving business impact through thoughtful UX strategies. Always eager to learn and grow, I look forward to new opportunities where I can continue to innovate and create meaningful experiences.

Let’s connect! 🚀

Work History

Verizon

Role: Senior Product Designer

Mar 2024 - Present

Plymouth, MI | Remote

  • Led the design of Family Line, a premium subscription feature launching in 2025, enhancing family communication by enabling seamless multi-user connectivity on a single phone line.

  • Designed and launched the personal profiles open ecosystem for Verizon Family, driving personalized experiences and improving user engagement.

  • Collaborated cross-functionally with product managers and engineers to refine customer-facing digital life services, aligning UX strategies with business goals.

  • Contributed to Verizon’s design system, developing scalable components and visual elements to ensure consistency across mobile applications.

Ford Motor Company

  • Jan 2020 - Feb 2024

  • Dearborn, MI | Hybrid

  • Senior Product Designer | Feb 2023 - Feb 2024

    • Led validation testing processes, improving design-to-code accuracy by 90% and reducing development inefficiencies.

    • Implemented UX enhancements based on real-time feedback from the initial production vehicle roll-out, increasing usability and adoption rates.

    • Collaborated with cross-functional teams on next-generation in-vehicle and mobile ecosystem designs, improving the overall user experience for Ford customers.

  • Senior Interaction Designer | Sep 2021 - Feb 2023

    • Redesigned the user onboarding experience for Google Automotive Services, simplifying the process and improving first-time user engagement.

    • Created wireframes and user stories that streamlined communication between design, engineering, and product teams, ensuring alignment on UX goals.

    • Led an internal design clinic with 90% team participation, resulting in a 30% improvement in design iteration cycles.

  • Junior Interaction Designer | Jan 2020 - Sep 2021

    • Refined in-vehicle UX designs, leading to a 6% increase in user engagement with Ford’s profile experience.

    • Transformed outdated design documentation, converting files from Visio to Axure and reducing documentation inefficiencies by 60%.

Michigan State University: Empathetic Games Grant

Role: Project Manager / Artist

Jan 2019 - May 2020

East Lansing, MI | Remote

  • Researched and developed a video game prototype for high school students, addressing anxiety relief through interactive gameplay.

  • Managed a small design team, ensuring timely development of game levels in Unity, improving project efficiency and completion rates.

Project Gateway

Role: Social Media Specialist

Jan 2019 - May 2020

Louisville, KY | Remote

  • Managed social media accounts, achieving a 150% increase in followers within 2 months.

  • Raised awareness on food insecurity, leading to a 20% increase in community engagement.

Project Gateway Wall Street Productions, Ltd.

Role: New Media Mentee

August 2017 - May 2018

Southfield, MI

  • Multimedia & Communications Internship May 15th – August 17th, 2017

  • Script and Produce Multimedia programs, such as in-house web-based tutorials for employees

  • Create advertising media plans and marketing campaign strategies for clients

  • Prep and set-up audio-visual production & presentation equipment for client shoots

  • Spearheading 3D modeling client spaces to help visualization of future projects

Proficient Software Tools

  • Sketch

  • Axure

  • Figma

  • Bluescape

  • InVision

  • Miro

  • Adobe Creative Suite: Photoshop, Illustrator

  • Jira

Comprehensive Skill Set

Core Competencies

  • Empathy

  • User Advocacy

  • Communication

  • Collaboration

  • Adaptability

  • Critical thinking

  • Conflict resolution

  • Problem-Solving

  • Presentation Skills

Technical Skills

  • Interaction Design

  • Information Architecture

  • User Research

  • Wire framing

  • Prototyping

  • Usability Testing

  • Data Analysis

  • Design Software Tools

Education

Michigan State University

Master of Arts: Media and Information: Human Computer Interaction

  • Certificate in Serious Game Design and Research

Bachelor of Arts: Media and Information: Interactive and Social Media

  • Minor in Graphic Design

Awards/Recognition

Ford Motor Company

  • September 2022 NextGen Change Maker: Commitment to Excellence

  • August 2022 Ford Truth: Compete like a Challenger

    • For an intense redesign of a feature to put the user at the center of the design for an upcoming program launch while working with cross functional teams

  • December 2021 Ford Truth: Create Tomorrow

    • Recognition for putting users at the center of designs for vehicle experiences while working in cross functional projects

Education

  • ComArtSci's Empathic Games Initiative was a part of the “Future Present: Design in a Time of Urgency,” a fall 2019 exhibit curated by the Science Gallery Detroit

  • Article feature written about A Journey Through Darkness

  • Best Masters Post Presentation Spring Graduating Class 2018

    • I received the award for Best Masters Poster Presentation, which was a poster called "A Journey Through Darkness: Design Research on Biofeedback Mechanics and Anxiety Games"

  • MA Outstanding Producer Award 2018

  • Glenn and Thelma Buell College of Communication Arts and Sciences Endowed Memorial Scholarship

  • Thomas A. Muth, Sr. Endowed Fund in Telecommunication, Information Studies and Media